Returns & Exchanges – Neva
Support@neva.co | (800) 469-5546

Returns & Exchanges

RETURNS

  • Our return policy is 30-days. For any reason you can return your unopened package back to us within 30-days of delivery. 

RETURN SHIPPING

  • Yes, you will be required to pay for return shipping. Please contact us so we can provide you with our returns address. 

EXCHANGES

  • We offer free exchanges if your bottle is damaged. Our policy is 10-days after delivery.

90-DAY MONEY BACK GUARANTEE

  • We are so confident with our products we offer a 90-day money back guarantee. 

PACKAGE IN TRANSIT

  • We do not accept returns or exchanges if your package is in transit. We need to wait until the package is delivered back to us before issuing you a refund.